Insigned skiers in northern Sweden claim that they should have received a discount after finding more mud than snow on a popular skiing goal.
Visitors complained about slush, water and damaged devices, since there was not enough snow for skiing.
The Skistar Resort in halls, which promotes Sweden’s largest ski area, is a popular domestic goal. It was recently announced that it was intended to increase its international attraction by introducing direct flights from Great Britain.
But many who visited last week said they should not have been burdened with the full price because the conditions were unsuitable. “We have been here for a week now and we have been running skiing for half a day because there is so much water and things,” Emelie Åkerstrand told the Swedish public broadcaster SVT. Others complained that their equipment had been destroyed by the conditions.
Despite the closed elevators and hanging, visitors said they were still burdened with the full price. “Where we went there was slush. We are stuck in puddles,” Filippa Fjällbäck told the Dagens Nyheter newspaper. Martin Isaacs added: “Despite the lack of skiing spaces, we had to pay the full price. It feels wrong.”
Skistar said it confirmed its “snow asset”. “We have colleagues in the industry in which some lift passes offer, and some have discounts. I can suspect that it has to do with the snow asset and the ability not to achieve and fulfill what we do with taste,” said Bjernulf, the target manager at ski star.
The global heating and ever unpredictable shorter winter have led to problems all over Europe because ski areas have difficulty maintaining the right conditions. In October, the French Alpine ski area Alpe du Grand Serre had to be closed in Isère because it could not afford to be a year-round goal to compensate for its shorter winter season.
In other words in Finland, Norway and Switzerland-used specially built mats made of extruded polystyrene, a material used for home insulation in the Nordic to obtain snow.
The Swedish meteorological and hydrological institute reported that the whole country was warmer between 0.5 and 2 ° C this winter than the normal temperature between 1991 and 2020. The biggest difference in the mountains of Nordlapland, where the temperatures were about 4c higher than normal.
Sofie Arnell, Chief Legal Officer from Skistar, said: “Before buying a ski pass, the customer takes note of our general terms and conditions (including information about the snow asset and the possibility of re -booking or canceling the ski pass). This is also stated in the customer’s booking confirmation.
“The customer always has the option of canceling the ski pass with a complete reimbursement until the first day of the validity of the ski pass. Open lifts and hanging on our website and in our app. This information is updated several times a day.”